Customer Care Representative with Czech

Firma: Diebold Nixdorf

Stanowisko: Specjalista ds. Obsługi Klienta

Miejsce pracy: woj. mazowieckie, Warszawa

Data publikacji: 2017-05-23

Branża: Informatyka / Internet, Inne, Internet / E-Commerce, Obsługa klienta, Nowe technologie / IT

Rodzaj: Praca stała

Currently we are looking for candidates to Global Customer Care Center for a position of

Customer Care Representative with Czech
Location: Warszawa

Your tasks:

answer inbound customer calls
provide support to the customer within requested area
advise customers on appropriate actions on the phone
cooperate with upper levels of technical support and field service engineers
check quality of service tickets in customer service applications

Requirements:

excellent communication skills in Czech
good command of English (speech and writing)
knowledge of Polish will be an asset
willingness to work in the shifts system
knowledge of MS Office package

We offer:

multicultural work environment
international assignments and projects
flexible working hours in shift system
induction training and language courses
private medical care with family option
life and accident insurance
26 days of holiday regardless of your seniority
Multisport

Our benefits:

Data controller is Wincor Nixdorf Sp. z o.o. with its registered seat in Warsaw (Poland), Popularna Street 82. Your personal data are being collected in order to conduct recruitment process and may be disclosed to other entities of our capital group. You have the right of access to your personal data and the right to rectify these data. Submission of your personal data in the scope referred to in the Labor Code of 26 June 1974 and its implementing acts is obligatory. Submission of your additional personal data is voluntary.

Currently we are looking for candidates to Global Customer Care Center for a position of

Customer Care Representative with Czech

Your tasks: