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ID:231925

Customer Care Specialist with Spanish




Customer Care Specialist with Spanish

Location: Warszawa
Ref. No: GCCC/ES/01/2017

Your tasks:
  • answer inbound customer calls
  • provide support to the customer within requested area
  • advise customers on appropriate actions on the phone
  • cooperate with upper levels of technical support and field service engineers
  • check quality of service tickets in customer service applications
Requirements:
  • excellent communication skills in Spanish
  • good command of English (speech and writing)
  • knowledge of Polish will be an asset
  • willingness to work in the shifts system
  • knowledge of MS Office package
We offer:
  • dynamic and multicultural work environment
  • international assignments and projects
  • flexible working hours in shift system
  • training from the first day of work
  • private medical care with family option
  • life and accident insurance
  • Multisport card (with partner, friend and child option)
  • 26 days of holiday regardless of your seniority
  • tea and coffee in the office
  • fresh fruit every Friday
  • hot meals during night shifts
Our benefits:





Data controller is Wincor Nixdorf Sp. z o.o. with its registered seat in Warsaw (Poland), Popularna Street 82. Your personal data are being collected in order to conduct recruitment process and may be disclosed to other entities of our capital group. You have the right of access to your personal data and the right to rectify these data. Submission of your personal data in the scope referred to in the Labor Code of 26 June 1974 and its implementing acts is obligatory. Submission of your additional personal data is voluntary.


Customer Care Specialist with Spanish
Location: Warszawa
Ref. No: GCCC/ES/01/2017


Your tasks:
  • answer inbound customer calls
  • provide support to the customer within requested area
  • advise customers on appropriate actions on the phone
  • cooperate with upper levels of technical support and field service engineers
  • check quality of service tickets in customer service applications
Requirements:
  • excellent communication skills in Spanish
  • good command of English (speech and writing)
  • knowledge of Polish will be an asset
  • willingness to work in the shifts system
  • knowledge of MS Office package
We offer:
  • dynamic and multicultural work environment
  • international assignments and projects
  • flexible working hours in shift system
  • training from the first day of work
  • private medical care with family option
  • life and accident insurance
  • Multisport card (with partner, friend and child option)
  • 26 days of holiday regardless of your seniority
  • tea and coffee in the office
  • fresh fruit every Friday
  • hot meals during night shifts


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