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ID:231929

IT Support Advisor with French



Currently we are looking for candidates to Global Customer Care Center for a position of

IT Support Advisor with French

Location: Warszawa
Ref. No: GCCC/FR/02/2017

Your tasks:
  • provide technical assistance to the French speaking customers
  • diagnose and troubleshoot IT problems
  • provide solutions and support the customer in implementation
  • cooperate with other technical support teams and field service engineers
  • check quality of service tickets in customer service applications
Requirements:
  • excellent communication skills in French
  • good command of English in speech and writing
  • knowledge of MS Office
  • basic troubleshooting skills
  • knowledge of computer hardware
  • analytical thinking and problem solving skills
  • customer and team orientation
  • excellent communication skills
  • experience in customer or IT support position will be a plus
We offer:
  • multicultural work environment
  • international assignments and projects
  • flexible working hours in shift system
  • induction training and language courses
  • private medical care with family option
  • life and accident insurance
  • 26 days of holiday regardless of your seniority
  • Multisport
Our benefits:





Data controller is Wincor Nixdorf Sp. z o.o. with its registered seat in Warsaw (Poland), Popularna Street 82. Your personal data are being collected in order to conduct recruitment process and may be disclosed to other entities of our capital group. You have the right of access to your personal data and the right to rectify these data. Submission of your personal data in the scope referred to in the Labor Code of 26 June 1974 and its implementing acts is obligatory. Submission of your additional personal data is voluntary.


Currently we are looking for candidates to Global Customer Care Center for a position of
IT Support Advisor with French
Location: Warszawa
Ref. No: GCCC/FR/02/2017

Your tasks:
  • provide technical assistance to the French speaking customers
  • diagnose and troubleshoot IT problems
  • provide solutions and support the customer in implementation
  • cooperate with other technical support teams and field service engineers
  • check quality of service tickets in customer service applications
Requirements:
  • excellent communication skills in French
  • good command of English in speech and writing
  • knowledge of MS Office
  • basic troubleshooting skills
  • knowledge of computer hardware
  • analytical thinking and problem solving skills
  • customer and team orientation
  • excellent communication skills
  • experience in customer or IT support position will be a plus
We offer:
  • multicultural work environment
  • international assignments and projects
  • flexible working hours in shift system
  • induction training and language courses
  • private medical care with family option
  • life and accident insurance
  • 26 days of holiday regardless of your seniority
  • Multisport
  • Our benefits:

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